Returns & Exchanges
Due to the perishable nature of our fresh-baked cookies and dough, we are unable to accept returns; however, if your order arrives damaged or incorrect, we are committed to making it right.
Inspect Your Delivery
Please check your Blondies Kitchen package immediately upon arrival to ensure all treats are present and in perfect condition.
Document the Issue
If there is damage or an error with your order, take clear photographs of the packaging and the product to help us process your claim.
Contact Customer Care
Email our team within 24 hours of delivery with your order number and photos so we can investigate the issue immediately.
Resolution Process
Once reviewed, we will arrange for a replacement to be baked and dispatched or issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing