Frequently Asked Questions
Everything you need to know about our freshly baked treats.
How long will my cookies stay fresh?
Our cookies are best enjoyed within 3-5 days of delivery. To keep them at their best, store them in an airtight container at room temperature, or freeze them for up to one month.
Do you offer nationwide shipping?
Yes, we ship our baked goods across the country. We use express couriers to ensure your order arrives fresh and delicious at your doorstep.
Can I track my order once it has been dispatched?
Absolutely. Once your order is on its way, you will receive an email with a tracking link so you can monitor its journey in real-time.
Do you have options for people with allergies?
While we offer some products made without certain allergens, all of our treats are produced in a kitchen that handles nuts, gluten, dairy, and eggs. Please check the specific product pages for full ingredient lists.
What happens if I am not home to receive my delivery?
Our courier partners will typically leave your package in a safe place or with a neighbor if you are not available. However, because our products are perishable, we recommend being home to receive them.
Can I cancel or change my order?
Because we bake everything to order, we can only accept cancellations or changes up to 48 hours before your scheduled dispatch date.